As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who
speak Hausa to work in the new callcenters in Abuja, Port Harcourt and Lagos.
Job Title: Hausa Speaking Graduates
Job Responsibilities:
*. Attending to customers over the phone
*. Providing information and resolving customers’ issues
*. Escalating customers’ queries to appropriate units for prompt resolutions
*. Capturing customers’ details on the system
Job Qualifications:
*. BSC or HND in any field
*. Must have completed the National Youth Service Corps Programme.
*. Not more than 30 years of age
*. Excellent spoken English
*. Fluency in Hausa Language
*. Good communication skills.
*. Excellent interpersonal relations and attitude
*. Friendly disposition, charming character and admirable personality
*. Must be computer literate
How to Apply:
Interested and Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com
Only shortlisted candidates will be contacted.
Closing date: May 15, 2012
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